• Carlton, MN, USA
  • Salary
  • Full Time

Health/Dental/Vision/Life Insurance, HSA, 401K, Potential for annual bonus

The Quality and Process Technician is responsible for overseeing the Quality Management System at the facility.  Quality and Process Technician insures that all required quality assurance tests on finished products are compliant with specifications, maintains accurate documentation (electronic and paper), retains samples, champions Continuous Improvement Projects, plant trials, and Corrective and Preventative Action (CAPA) for quality issues. The Quality and Process Technician reports directly to the Enterprise Quality and Continuous Improvement Manager and has accountability to the Plant Manager.


Normally works without supervision. Because this position is mostly unsupervised, this person must have initiative to accomplish duties in a timely and accurate manner. Consults with supervisor in case of procedure changes or when problems arise.  When necessary, the Plant Manager may provide direction and assign other duties.

Duties and Responsibilities:

  • Insure Quality Assurance tests are meeting specifications required for each product.
  • Maintain plant files and records for Chemstar's Quality Management System.
  • Stay current with the Quality Management System, customer specifications, and product codes.
  • Communicate quality issues to the Plant Manager, Quality and Continuous Improvement Manager, and plant operators.
  • Quarantine any product that is not in spec or does not meet packaging requirements. Must verify proper containment and quarantine markings for each pallet.
  • Lead troubleshooting of real-time quality issues and help determine immediate corrective action.
  • Lead Corrective and Preventative Action (CAPA) for Quality Control and Quality Assurance issues and customer complaints.
  • Lead product trials by interfacing with Enterprise Research and Development and plant operators.
  • Monitor that finished products are presentable and accurately marked and packaged.
  • Write Standard Operating Procedures (SOP's) as needed, related to quality procedures for any part of the plant process.
  • Maintain a safe, organized work environment that ensures all employees are compliant with Chemstar's safety practices and procedures.
  • Lead Continuous Improvement projects using Six-Sigma methods such as DMAIC, PDCA, etc.
  • Use basic statistical methods for analyzing data (e.g. control charts, t-test comparisons). 

Required Competencies:

  • Ability to learn and follow written and verbal instructions
  • Proficient in basic math and metric system.
  • Proficient using Microsoft Office products.  Experience with or ability to learn quality and Process Data Historian software.
  • Strong written and verbal communication skills, including report and procedure writing.
  • Ability to train others.
  • Familiarity of or ability to learn Six-Sigma statistical methods used for analyzing data including use of Minitab
  • Will need to become familiar with Formulator/Recipe Manager and Drum Dryer Operator roles.

Education and Work Experience:

  • High School Diploma
  • B.S. degree in Sciences field preferred; or 
  • 2 years of  test laboratory experience
  • 2 years of quality assurance experience preferred





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